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For years, I thought contract operations was just another way to describe legal ops or contract management. In practice, it is its own discipline, and companies that ignore it are leaving serious money on the table. According to Gartner’s 2024 Legal Technology Impact Study, Fortune 500 companies lose an average of $15.8 million each year…
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Contract lifecycle management (CLM) systems promise faster deal cycles, compliance safeguards, and efficiency gains. But the price on the vendor’s website rarely reflects the real cost. Research from CIO and HubSpot shows that the purchase price often accounts for only 30–40 percent of total cost of ownership (TCO) over three years. Once implementation, integrations, training,…