Category: Legal Ops
-
In leadership meetings, “value erosion” gets treated like an abstract efficiency number. A procurement problem. A sales discount problem. Sometimes a “legal redlines took too long” problem. World Commerce & Contracting is talking about something more concrete. WorldCC’s Contract Management Whitepaper defines value erosion as “the deviation from expected results,” which is exactly how it…
-
There is a pattern I see every time a regulator, auditor, or sophisticated customer asks the same question in different words: “Show me how this works in practice.” Most legal teams still answer with contracts. They pull the clause. They point to the vendor’s certification. They attach the policy. Then they act surprised when the…
-
From a GC chair, 2025 felt like the year contract operations stopped being a side project and became core infrastructure. The patterns we kept coming back to in Clause & Current all year show up the same way in the research. Legal demand is up, risk is up, and tolerance for fuzzy data is down.…
-
From a GC perspective, most obligation failures are boring, preventable, and expensive. They rarely come from exotic legal issues. They come from gaps between what the contract actually says, how the business operates, and how we track the work. Here is how I would group the common causes, drawing on ACC guidance and recent enforcement…
-
From a GC chair, contract portfolio maturity is easier to recognize than to define. In practice, you know it when you stop firefighting individual deals and start managing the portfolio like an asset. Looking across what WorldCC, ISACA and others are publishing, and comparing that with what I see in my own Concord instance day…
-
Contract operations in Q4 2025 reflect a shift I have not seen this clearly in my fifteen years as in-house counsel. Contracting has moved from an administrative process to an operational system that influences revenue timing, spend control, audit readiness, and enterprise risk. Industry research points in the same direction. The analysis in the WorldCC…
-
As a GC who has been inside hypergrowth and enterprise environments for fifteen years, Q4 2025 feels like a transition quarter. The surface narrative is “AI everywhere,” but what stands out from inside the building is different. The patterns are more operational, more structural, and more about how teams actually behave when pressure increases and…
-
Background and context Procurement now sits at the intersection of commercial pressure, regulatory expectation and cybersecurity exposure. Contracts with technology vendors, outsourcers and data processors create both business value and structural risk. Research from World Commerce & Contracting shows companies can lose up to 15 percent of annual business value through inefficient contract management and…
-
Tl;dr A contract’s value comes not just from its text, but from how it is modelled within an organization: the entities it references (parties, obligations, assets), the links it establishes (between terms, workflows, systems), and how it progresses through its lifecycle. A well-designed data model treats contracts as living data objects, turning them from static…
-
TL;DR Legal operations leaders compared notes on projects that shipped, stalled, or never should have started. Common regrets coalesce around five themes: start with process before tools, fund change management as a real workstream, standardize playbooks before automation, measure outcomes that leadership understands, and stage releases in production-like sandboxes. The references below provide independent grounding…