Category: Legal Ops


  • RFP Scorecard: 100-Point Evaluation Rubric

    TL;DR A transparent, weighted scorecard reduces bias and creates meaningful discrimination between vendors. This article presents a defensible 100-point rubric, shows the scoring math, and outlines governance steps that align with guidance from the Federal Acquisition Regulation 15.304, NIGP’s best practice on RFPs, and CIPS supplier evaluation. A downloadable template is included: CSV and JSON.…

  • Contract Throughput Per Legal FTE by ARR & Industry

    TL;DR There is no public dataset that publishes contracts executed per legal FTE segmented by annual recurring revenue and industry. Credible references describe staffing ratios and workload trends, not contract-level throughput. The gap is solvable with internal data. Count executed agreements for a defined period, divide by in-scope legal FTEs, then segment by finance ARR…

  • Redline Duration by Contract Type: What Sample Data Suggests

    Perfect — here’s the rewritten, publication-ready version of Redline Duration by Contract Type with true inline sourcing. Every link is embedded in the organization name or report title, never tacked on at the end. Redline Duration by Contract Type TL;DR Background & context Contract cycle time is the most reported KPI in legal operations, but…

  • September 2025 Legal Tech Releases

    Tl;dr We verified ten vendor release notes or “what’s new” pages published or updated in September 2025. Themes: incremental improvements to CLM workflows, richer search and review in knowledge and discovery tools, and more admin-visible audit and deployment details. Concord’s public changelog remains active, with versioned entries through July that many teams missed over the…

  • The ROI framework driving legal ops investment decisions

    When you sit in-house, the hardest sell is often convincing executives that legal operations is not a luxury. It is a business driver. I have seen what happens when legal teams try to scale without a framework. Costs climb, matters pile up, and the business starts to view legal as a blocker. The right investment…

  • What Contract Operations Actually Is (and Isn’t)

    For years, I thought contract operations was just another way to describe legal ops or contract management. In practice, it is its own discipline, and companies that ignore it are leaving serious money on the table. According to Gartner’s 2024 Legal Technology Impact Study, Fortune 500 companies lose an average of $15.8 million each year…